Saturday, 13 April 2013


Another 4 innovatives uses of the Ipad by the hospitality industry
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Make Restaurant Reservations With RezBook
RezBook is a free iPad app started by the folks at UrbanSpoon that allows iPad users to view table layouts and make reservations on the tablet.  The plan is to integrate the app’s services with the traditional paper reservation process to expand the outlets for connecting with customers.  The app also allows its users to indicate allergy information and propose seating preferences.
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New York Hotel Makes iPad A Control Panel For Hotel Preferences
One of New York’s top luxury hotels, The Plaza, is among the early iPad-adopters to help enhance the customer experience.  The hotel plans to do this by giving their customers control of a large assortment of hotel-related activities straight from the iPad – like requesting room service, scheduling wake-up calls, making spa appointments, and printing boarding passes.  The Plaza have adjusted their definition of luxury to how products can promote the holistic experience of staying at the hotel.  The utilitarian iPad fits this premise precisely.
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OrderTalk iPad App For Mobile Meal Ordering
An iPad app produced by OrderTalk brings mobile check out for quick service and full service restaurants.  These hand-held terminals allow restaurant employees to collect order info and relay it to the ticket printer in the kitchen.  Restaurants take orders from in-line customers and have the food prepared and ready to go when reaching the counter.  The app from OrderTalk reduces the chances of error and creates a more efficient process of taking customers orders.  Customers at participating restaurants can order food from their personal or restaurant-provided iPads with the installed app.
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Luxury Resort Provides iPad In Close Proximity To Water
A luxury hotel located on Greece’s Aegian Peninsula, the Danai Beach Resort, offers guests iPads for the duration of their stay and unusually allows users to have the electronic device accompany them poolside and beachside. Apple should probably contact this beach resort to use them as a testing ground for the device’s resistance towards water damage. Regardless of whether its splash-proof or not, reading online magazines on a touch-screen tablet computer while dipping in pools and sipping margaritas is a strong sign of luxury for even the most lavish lifestyles.
Last week and a few  weeks ago I found other uses of the Ipad being used by the hospitality industry. I seem to find that every few weeks the Ipad is being used for something else making a big impact  and revolutionizing  the hospitality industry. One of the biggest uses in this blog is that a restaurant released their own app allowing customers to not only make reservations but to see the layout of the restaurant and propose a seating preferences. There are many different ways of the Ipad being used in the industry, some hotels such as the 'Danai Beach Resort' provide the ipad to the guest for their duration of their stay in case they would like to use it as it is a handy device which can do many things. The Ipad is proving to be a current trend in the travel and tourism industry as many organisations are now using or considering it.

2 comments:

  1. I think that the Ipad is a very good way forward in the travel, tourism and hospitality industry. I have read your other blogs on this and it is very interesting. I really hope to go to a restaurant or hotel that uses them to give it a go!! Good article :)

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  2. Thank you, I agree its a fantastic use of technology which i own myself. We should all take a college trip down to London to one of these restaurants sometime soon.

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