SAA app opens up a world of information
Using iOS or Android mobile phones and tablets, SAA passengers can see booking information, check-in for a flight, find the status of their checked-in luggage, and view information on lounges, flights and destinations from anywhere in the world with mobile coverage.
Tim Clyde-Smith, SAA's country manager for Australasia, said the new service would appeal to both business and recreational travellers, particularly those often on-the-go.
"With this new mobile functionality, information such as flight arrivals and departures is now available at passengers' fingertips.
"Passengers can also search for information on special fares, view Voyager status and miles, use a currency converter, or get an updated 10-day forecast of the weather at any destination that SAA flies to."
The mobile application for smartphones and tablets is available from the Apple App Store and Google play stores.
This is another app that has been made for smart phones enabling South African Airways customers access important travel and airline information. This will allow their passengers to access their booking information such as status of their luggage and check-in for a flights. Travel and tourism companies making apps is another trend in the industry many companies are following. They are finding many new ways to provide a better customer experience and satisfaction making their journeys or bookings or food orders that much easier and quicker.I believe this trend will grow even bigger as companies will try to find more ways to make their experience better then its competitors. Although producing new apps is an easy way for competitors to copy.
Good article Redmond, and I totally agree with you as customers would be able to access their information in an fast way. Airlines as SAA having their own apps would mean passengers can find information regarding their flight, luggage and other travel information quicker with not getting on the computer.
ReplyDeleteThank you Azahr, and exactly, there's no need for them to access the computer for information. Customers can now just use their smart phone/tablets to access flight information making it easier and more accessible.
ReplyDeleteI agree with you both, Ive mentioned this on a few of my posts that as technology is advancing it is very important that travel companies do too! This is a really good way of doing that and apps are very popular especially with more people getting smart phones.
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